Welcome to New Hope Counselling

Sessions are delivered via several options including:

• Secure end-to-end encryption Zoom service.
• In-person, face-to-face using our comfortable and private counselling room.
• Where use of technology and travel challenges exist please contact New Hope to discuss other alternatives.

• Depending on the setting, first sessions will typically last 75-90 minutes with subsequent sessions usually 60-75 minutes.

  Sessions encompass the following elements:

• Confidentiality and Trust: I create a safe and confidential space where you can freely express your thoughts, feelings and concerns without fear of judgment.
• Introduction and Check-In: At the beginning of the session, I will seek to understand how you're doing and if there are any specific issues or topics you'd like to review during the session. This is an opportunity to share what's been happening in your life and what you would like to focus on.
• Exploration and Reflection: During the session, I will actively listen and ask questions to help you explore your thoughts, emotions, and experiences more deeply and encourage you to reflect on patterns, beliefs, or behaviours that are relevant to your concerns.
• Goal Setting: With my support, you may set specific goals or objectives for your counselling to help guide your sessions while helping provide a sense of focus and direction.
• Techniques and Strategies: Depending on your needs I may introduce various techniques and strategies to help you gain insights, develop coping skills, and foster personal growth. 
• Emotional Support: I will provide empathy,  support, and validation throughout the session and help you process and manage difficult emotions.
• Action Steps: Towards the end of the session, I may invite you to commit to tasks or actions for implementation between sessions such as practising new skills or engaging in self-reflection exercises.
• Closure and Reflection: Towards the session close I will summarise key points discussed, seek your concluding thoughts and briefly reflect on our session. 
• Schedule/confirm our next appointment as applicable.

• A late cancellation fee of 50% of the session fee may be charged to the client. 

 If you or someone you care about is in immediate need of support contact:

• Lifeline 13 11 14
• Suicide Call Back Service 1300 659 467
• Kids Helpline 1800 551 800
• Standby - Support After Suicide 1300 727 247

Lifeline – 13 11 14

Provides 24/7 crisis support and suicide prevention services.

Suicide Call Back Service – 1300 659 467

The Suicide Call Back Service is a 24-hour, nationwide service that provides telephone and online counselling to people 15 years and over who fit one of the following categories:

• People who are suicidal
• People caring for someone who is suicidal
• People bereaved by suicide
• Health professionals supporting people affected by suicide. 

The Suicide Call Back Service is especially suited to people who are geographically or emotionally isolated.

beyondblue – 1300 224 636

Provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.metimes life can just feel too overwhelming. If you are feeling suicidal please contact